Business Central Amazon integration for marketplace sellers
A Business Central Amazon integration connects your Seller Central account to the ERP. Marketplace orders then become sales orders, and available stock goes back to Amazon. Fees and payouts land in the right ledger accounts. Business Central has no Amazon connector built in. So we fit a marketplace add-on or build the link through the API.
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Order flow in a Business Central Amazon integration
Orders you ship yourself need to reach the warehouse quickly. The integration pulls new orders from Amazon. It creates sales orders against a marketplace customer, with the buyer's ship-to address. It also maps each Amazon listing to an item and unit of measure in Business Central. Gift messages come along too. Speed matters here.
Once the shipment posts, the carrier and tracking number go back to Amazon. That way, a Business Central Amazon integration confirms the order on time. Cancellations and address changes that arrive before picking are applied to the open order. Anything that cannot be matched waits in a queue for a person to resolve. Nothing is lost.
Show us your order volume →
- ✓New orders to sales orders
- ✓Ship-to address and method
- ✓Tracking back to Amazon
- ✓Cancellations before picking
- ✓Listings without a match flagged
Treating FBA stock as a location
Stock in Amazon's fulfillment centers is still your inventory. So we model it as its own location in Business Central. Inbound shipments to Amazon become transfer orders. Orders that Amazon ships post from that location, so quantity and value stay correct. Planning then sees both stock pools. That keeps counts honest.
We compare Amazon's inventory reports with the location balance on a schedule. Damage, loss and customer returns cause differences. We post these as adjustments with a reason code. As a result, finance gets a record of shrinkage. Planning also gets a true picture of what it can sell. That is useful.
Model your FBA stock →- ✓A separate location
- ✓Transfer orders for inbound
- ✓Shipments posted from FBA
- ✓Scheduled stock comparison
- ✓Adjustments with reason codes
Settlements, fees and reconciliation
Amazon does not pay you per order. It pays a settlement that nets sales against referral fees, fulfillment fees, storage, advertising and refunds. If you book only the net deposit, revenue looks too low. Nobody can then explain the margin by product, because the fees vanish into sales. Margins then make sense.
Instead, we post sales at gross. Then we bring each settlement in as a journal. It splits fees to their own accounts and clears the marketplace receivable. The bank deposit then matches a single open amount. Dimensions on the entries let you report Amazon as a channel beside your other sales. So the books stay clear.
Untangle your settlements →- ✓Gross sales by order
- ✓Referral fees
- ✓Fulfillment and storage fees
- ✓Refunds and chargebacks
- ✓Advertising charges
How to build a Business Central Amazon integration
Several publishers offer marketplace connectors as AppSource apps. Multi-channel platforms can also sit between Amazon and Business Central. For most sellers, one of these is the sensible route. Amazon changes its programming interface, and someone has to keep up with it. A publisher does that for you. That saves effort.
A custom build through the Business Central API fits when your process is unusual. Examples are kits that explode at order time, or several seller accounts that feed different companies. Special tax handling is another case. We compare the options against your order flow. Then we say plainly which one we would pick and why. Choose with care.
Compare connector routes →- ✓Fit to your order flow
- ✓FBA and merchant fulfillment
- ✓Settlement handling
- ✓Multiple marketplaces
- ✓Who maintains the link
Item mapping, tax and returns
Most trouble with a Business Central Amazon integration is data. Each Amazon listing must point to one item, variant and unit of measure. Bundles and multipacks need an assembly BOM or a unit conversion. Otherwise, stock will be wrong from the first order. So we clean the mapping before we switch anything on. Clean data comes first.
In many US states, Amazon collects and remits sales tax as a marketplace facilitator. Those orders must not create a tax liability in your books. Returns need a route too. The refund posts, and the stock goes either back to a sellable location or to a write-off. Each outcome has a reason code.
Clean up your listings map →- ✓Listing to item mapping
- ✓Bundles and multipacks
- ✓Marketplace tax treatment
- ✓Return reason codes
- ✓Channel dimension value
Business Central Amazon integration FAQ
Does Business Central connect to Amazon out of the box?
No. Microsoft includes a Shopify connector but not an Amazon one. You can make the link in one of three ways. One is an add-on from Microsoft's marketplace. Another is a multi-channel commerce platform. A third is a custom integration that uses the Business Central API and Amazon's selling partner interface. We compare the three against your order flow and recommend one. Then we build it.
Should a Business Central Amazon integration create a customer per buyer?
Usually not. Most sellers post marketplace orders to one customer per marketplace. The buyer's name and address stay on the order. That keeps the customer list clean. It still gives your service team full shipping detail and order history. We set up the marketplace customer with the right posting groups, so each order lands in the correct accounts. It stays simple.
How is available stock sent to Amazon?
The integration publishes a quantity per listing on a schedule. It works that out from inventory at chosen locations, less what is already reserved. Many sellers hold back a buffer. That way, a last-minute order elsewhere does not cause an oversell on the marketplace. We agree the buffer and the schedule with your team, then test both with a few real listings. This avoids oversells.
Can we connect more than one marketplace or seller account?
Yes. Each account or region becomes its own channel. It has its own customer, currency and dimension value, and it can feed the same company or different ones. Multi-currency and intercompany setup come into play when regions are separate legal entities. We design the structure with your finance lead, so reports stay clear for each channel. Reports stay clear.
Can Amazon Business or vendor orders be handled too?
Selling to Amazon as a vendor works differently. It normally runs over EDI, with purchase orders, acknowledgments and invoices. That is a separate connection from the seller integration. We set it up with an EDI add-on. Its data stays apart from your marketplace orders, so each flow stays easy to follow. It is a different job.
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